Potchefstroom is number one in SADC Region

We bow our heads in appreciation to Potchefstroom Hospital for being nominated as a best institution in the provision of health care service delivery in the entire South African Developing Countries (SADC) Region.

The achievement saw the hospital being chosen as the winner of the 2016 second annual Titanium Awards by the Board of Healthcare Funders of Southern Africa during a ceremony held at the Cape Town International Convention Centre on Mandela Day, July 18.

Tata Nelson Mandela who was born on July 18 must have been smiling in his grave at the announcement which saw Potch Hospital come out tops to scoop the Titanium Award for Quality Patient Care and Excellence in the Public Sector nationally while beating entries from hospitals in the Southern African Developing Countries (SADC)region.

We are proud of the achievement because service delivery in the health care sector has been a major stumbling block in the general provision of health services mainly in rural region areas.

One of the criteria Potch excelled in was Patient Satisfaction which is usually a rare quality among patients in public hospitals.

Titanium awards seek to recognise and acknowledge excellence in the public and private health care sectors in Southern Africa. The awards also recognize and honour those delivering superior service to their customers and members and identify leading performers among hospital groups, medical schemes, administrators, managed health care organizations, the pharmaceutical industry, health-care practitioners and the industry at large.

Deservedly so, health MEC in the North West, Dr Magome Masike was over the moon when the new reached him in Durban where was attending the International Aids conference.

The achievement, Dr Masike promised residents in the province, was only the beginning. “We will continue to do more as the department of health in the province to ensure that all our facilities comply and meet national core standards”.

Matron Gloria Tlhapi was even more excited. “This is amazing and it will become a history of Potchefstroom Hospital for putting people’ lives as the priority in all aspects and their needs and to serve them with a good manner and dignity.

“At Potchefstroom Hospital, we ensure that services we offering are relevant and are aligned with Batho Pele Principles”, she said.

We believe that the time has come for health institutions to take a leaf from Potchefstroom’s performance in their pursued for success. This was the second time that the Dr Kenneth Kaunda District-based hospital has found itself in the top three hospitals of all the public sector hospitals in the SADC Region for the Titanium Awards.